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2009-07-06 at 16:20

Human Rights Commission puts transit on notice

By tbnewswatch staff
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The Ontario Human Rights Commission is targeting transit authorities in Thunder Bay, Sudbury and Hamilton.

The commission says the three transit systems have failed to call out bus stops to their passengers, as ordered by the Human Rights Tribunal. The commission argues that not calling out those stops is needed to give proper service to visually impaired passengers.

The tribunal made the order in 2007, and all 38 transit systems in Ontario agreed to have bus stops announced to riders by the end of 2008.

Human Rights Commissioner Barbara Hall said that unfortunately a handful of operators are still not accommodating the needs of the visually impaired. Those operators include Thunder Bay Transit, she said.

The commission is asking the Human Rights Tribunal to order the three transit systems to begin calling out bus stops within 30 days.

Hall also wants the transit staff trained on the importance of accessibility, and report publicly on whatever measures they take.

Local transportation and works manager Darrell Matson, who oversees Thunder Bay Transit, was not available for comment Monday. Click here to submit a letter to the editor.

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Tbnewswatch.com(8)

Comments

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GUTSHOT says:
Why dont the visually impaired ask the driver when they get on to stop where they require? It doesnt make sense for the driver to call out stops if there isnt a blind person on the bus. Sorry special interest groups, the world isnt going to revolve around you. Demanding more will net you less.
7/6/2009 5:33:28 PM
sweetazmaple says:
well in toronto there is GPS stops that call out each stop that is coming that also helps the ppl that are new like me since i have no sence of direction,, why doesn't the tranisit have that on there buses????
7/6/2009 6:14:00 PM
mk122 says:
Making sure that services like this are accessible to all is a relatively proper use of an HRC. In comparison to this, the HRCs in this country go after people for expressing their freedom of speech, drill sargents for yelling at recruits, and help medically licensed dope smokers smoke in non-smoking zones.
7/6/2009 6:31:48 PM
elvis2010 says:
I agree with GUTSHOT, if a blind person, ooops I mean, if a visually impaired boards a bus they should just tell the driver where they are going and the driver then can notify the passenger when they arrive at the location. How did people with disabilities ever manage to survive before the Human Rights Commission? Just another case of people whining over something so small when they should be out fighting the real problems in the world.
7/6/2009 9:43:42 PM
pbfwood says:
I have to agree that if someone who needs to know where there stop is gets on the bus, whether visually impaired or new or whatever the case may be, they should ask the driver to let them know when they get to where they are going. The driver shouldn't have to yell out every stop -- most people won't hear them anyways.
7/6/2009 9:45:47 PM
Escroft says:
You may not notice, but the bus driver has a long microphone sitting on the left side of him that is used for tourism. When turned on, those circular speakers activate and they can hear him announce whatever he has to announce through the microphone. Not the walkie-talkie, that's different. If you look when you step on to the bus, it's there to his left in the corner between the driver's window and the windshield. =)
7/6/2009 11:57:37 PM
DarrylD says:
I've travelled all over Canada, and in every city there is either an automated system for announcing stops, or the driver calls out the name of the stop. What's wrong with that/ Are drivers here...embarrassed to do it? Not every visually impaired person WANTS to be singled out, and not every blind person is totally blind... perhaps they want to feel as normal as possible on a bus where people will stare at them. Will this stop the bus drivers here from getting out of the bus and running into Robin's or Tim's for a coffee?? Or perhaps buses will have to be on time here now.
Let's try THAT and see what happens...!!
7/7/2009 8:27:17 AM
tsb says:
Visually impaired people registered with CNIB are allowed to ride transit fare-free (they can't drive) and are told to inform the drivers of their destination and sit near the front of the bus to hear the stop called out. (This is why transit buses have seats for the disabled at the front.) Several transit agencies in Ontario were ordered by their unions to stop calling out stops after their drivers were allegedly assaulted for doing so, and many drivers reported voice problems due to the yelling (microphones on many of the buses don't work properly); in other cases, the microphones were picking up every little word the driver said and broadcasting it over the bus, an annoyance to passengers and should a vulnerable (young, female, senior, etc.) passenger make a comment about where she is heading to the driver, such things being broadcast could even put her life at risk. Thunder Bay Transit will be installing automated stop announcements that tie into the GPS system in August. Within 30 days, it could very well be in its testing phase.
7/7/2009 8:41:24 AM
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