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2010-03-08 at 22:57

Tourism update

By Jamie Smith tbnewswatch.com
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Tourism in Thunder Bay held its own last year despite a slight decline in visitors to the city says tourism manager Paul Pepe.

In a report to city council Monday night, Pepe said 419,000 people came to Thunder Bay last year even though a high Canadian dollar, slow North American economy and poor weather conditions set unprecedented poor tourism conditions. Pepe attributed the resilience to a shift in Tourism Thunder Bay’s marketing focus to attract tourists who wouldn’t depend on those factors to come to the city.

"We recognized going into last year that there were going to be markets that would stop travelling and we recognized that there are markets out there that are affluent, are educated are avid experience seekers," Pepe said. "So we focused on them."

Touring visitors, such as motorcycle enthusiasts, and people looking for outdoor activities became a central focus said Pepe. Pepe dais marketing Thunder Bay as a gateway to those activities helped U.S. residents crossing into Canada decline only .08 per cent even though the national average was down 9.2 per cent.

"The experiences don’t necessarily happen in Thunder Bay but they might happen around Thunder Bay," Pepe said.

While hotel occupancy rate was down over 3 per cent from 2008, Pepe said the rate was still higher than Sudbury and Sault Ste. Marie. A lot of the drop had to do with a slow economy’s impact on conventions and conferences said Pepe.

"The number of corporate events didn’t decrease at all but the number of delegates that people were sending to events certainly declined as companies were tightening their belts across North America," Pepe said.

Coun. Joe Virdiramo wanted to know if Tourism Thunder Bay keeps track of such tourism reviews like Lonely Planet which referred to Thunder Bay as having a "small town environment". Virdiramo also said the site called Thunder Bay an "isolated town". Pepe said those remarks aren’t necessarily negative as people from large urban centres want to get away from busy cities sometimes.

Coun. Brian McKinnon wanted to know why Northwestern Ontario was left out of an Ontario tourism advertisement during the Olympics. Pepe said Tourism Thunder Bay has so many partnerships with the province’s tourism ministry, he’s not too worried about the impact of one commercial.

"There are so many places where we can showcase Thunder Bay in a single area I don’t get to worked up," said Pepe.

Also Monday, high school football players in Thunder Bay will be playing on NFL-quality artificial turf after council awarded the rehabilitation on Fort William Stadium to NMP Golf Construction. The $2.7 million project also includes upgrading the track, along with new throwing venues, so Thunder Bay could have the potential to host national track and field competitions.

The city’s share of the project, $500,000, comes from a TbayTel performance dividend. The remaining 80 per cent of the funding will be provided by the province, federal government and school boards.

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Tbnewswatch.com(14)

Comments

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pieislandrefugee says:
When I think of tourism and Thunder Bay Im reminded of those 2 old cartoon buzzards (or was it one bird with 2 heads?) sitting on a branch waiting for an easy mark.

Was that from Bugs Bunny cartoons? I forget.
3/8/2010 11:06:55 PM
borealman says:
Not only was Northwestern Ontario left out of those commercials during the Olympics, the commercials themselves were only aired in Ontario and not nationally. This proves the Government of Ontario is using tourism marketing dollars to air commercials about Ontario to only people in Ontario - what a waste of money. If you look at the NBC coverage, Tourism BC advertised in the USA and took advantage of the exposure Canada was getting. McGuinty aired the "There's No Place Like This" commercials only in Ontario - so he can get people feeling good about the Province and by default - his lousy Government - it had nothing to do with getting more tourists here since no actual tourists (defined as people from outside Ontario) actually saw the commercials.

What a racket!
3/9/2010 10:07:49 AM
tbayg says:
borealman, most people who have Shaw Cable out west only have one CTV HD feed, so if you were watching any major event you got to see those commercials. I too was disappointed the NW Ont area was left out of that commercial as well.
3/9/2010 12:09:27 PM
Ron Murray says:
Tourism

Forgive me for being in the dark here, the figures in this story are a little vague. Did TBAY have 419,000 tourists last year? That is 1,148 new and distinct tourists every single day! Are they really tourists? Mr Pepe said these people "came to Thunder Bay". If I drive to Rydens for gas and return am I "coming to Thunder Bay?"

$71 Million Dollars is the total economic impact. Those are the kind of dollars that you multiply 3 or 4 times. If you look at the numbers the average person who "came to Thunder Bay" had an economic impact of $169. That's not much. Sounds like a fill-up and a bag of potato chips, as they pass on through.

Joe Virdaramo brings up "Lonely Planet" in pejorative terms, but the tourist guide may be on to something. Their introduction to TBAY says the following:

"After hours of driving between an ethereal coastline and majestic forests, the concrete collection of industrial relics feels quite out of place. The two distinct downtown cores act like polar magnets repelling attempts at gentrification." The tepid endorsement concludes......"Consider spending a couple of days in this isolated town – you’ll be surprised to find that first impressions aren’t always lasting impressions."

Now the city's response will be to attack "Lonely Planet". When the correct response would be to look in the mirror. Promotion is not Thunder Bay's problem. The problem is that the tourist product isn't cutting it. While many people will still gladly trek through the mud in the bush to hunt and fish, we are missing a lot of other people who don't enjoy those things.

The contemporary tourist is looking for a cultural and educational experience. They want to learn something about the place they visit. They want to grow and become enriched in someway as a result of their travels. How are we engaging those tourists? What makes us unique? What makes us worth knowing about? Why should a person want to become one of those who visits Thunder Bay?







3/9/2010 12:15:29 PM
oldnorthernguy says:
Thanks Borealman. Your post is a real eye opener.
3/9/2010 12:17:44 PM
myopic not foolish says:
"McGuinty aired the "There's No Place Like This" commercials only in Ontario"

This is the strategy Thunder Bay does for it's tourism. It spends thousands of dollar distributing pamphets advertising places to see in Thunder, ONLY IN THUNDER BAY! Brilliant!
3/9/2010 2:13:20 PM
sam says:
For sure they count a person going to rydens and coming back as a visitor. These guys will pad the numbers anyway they can.
3/9/2010 3:08:39 PM
tannharr says:
I would like to clarify some mis-understandings some people seem to have. For one, the Ontario Tourism commercials were not aired only in Ontario. I live in Kenora and receive the Winnipeg CTV feed through Shaw, meaning it was aired in Manitoba. I do agree, I did notice that NW Ontario was not represented in the commercials, which really doesn't make sense, seeing as we have the potential of being a Nordic Ski destination. As well, to myopic not foolish, I have seen Thunder Bay pamphlets in places like Winnipeg, Duluth, Minneapolis, Kenora, Sault Sainte Marie, Toronto, just to name a few.

To Ron Murray, I'm sure they don't just count cars coming across the border. They generate stats based on hotel occupancy rates, where the guests are from, and when they cross the border, their home location(USA or CANADA) and the time they are in Canada for.

I do agree with you though, when you say the contemporary tourist searches for cultural and educational aspects of their vacation. I believe with the new waterfront, these types of venues will begin to open up. For example, there is currently a group titled Lake Superior Place, which is looking into the feasibility of a learning centre and convention centre, possibly to be located on the former Pool 6 land. This, of course, would be complemented by the current development of the hotel and condominiums. I do believe their are a few other ideas being generated, and hopefully with eventually come to fruition.
3/9/2010 6:14:54 PM
maxumpat says:
People, please don,t worry about the lack of tourism. Once the cruise ship dock is built there will be tons of "Boat People" skateboarding and spending money in our fair city.....SARCASM ALERT!!!!!!!!!!
3/9/2010 6:39:25 PM
The Beaver.... says:
The city itself dozens’t offer heaps of attractions, but it makes for an excellent base to explore the nearby historical and natural sites.AHHHH but that is all going to change once we get our new Condos in what used to be Marina Park
3/10/2010 6:05:35 AM
Rick says:
Mr. Pepe has to report positive numbers, his job relies on it, the process in which he collects and reports his data is the thing that is flawed here.

What he quotes, which I too believe is not substantiated information, cannot be disputed un-less you have his complete collection of data and run your own study utilizing other methods.

Several great points were made in this forum, un-fortunately Mr. Pepe and his staff will not address them here, so may I suggest that someone go before city council in the form of a deputation and present a case questioning his figures.
3/10/2010 8:33:12 AM
Toodleoo Caribou says:
Yes, sadly once again the old adage 'BE CAREFUL WHAT YOU MEASURE' applies.

Included in those visitor numbers are large numbers of T/Bay people who now work in Alberta, S.Ontario and/or the USA and only now visit their home-town to see family and friends a couple of times a year.

On that basis Tourism Thunder Bay will have excelled in its job when their are no real jobs left in T/Bay and all of us only come back to just visit retired relatives at Easter, Thanksgiving and Xmas.

Clueless doesn't even begin to describe it...
3/10/2010 12:36:29 PM
Curious says:
One thing we must remember is the large number of hunters and fishermen (thousands a year according to the border employees)that load up on food and gas at Ryden's; cross over to Canada; and return after they take advantage of our lakes and forests (what is left of them) and the only thing they leave behind is their garbage. Very little - if any - money is spent here.
3/10/2010 3:07:21 PM
pieislandrefugee says:
I suspect tourism numbers will go up after the HST sends everyone to Rydens to gas up every available container they have.
3/11/2010 7:26:56 PM
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