Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [email protected]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.
To obtain a French translation of the following job posting, please email [email protected]. Requests will be addressed within three business days, and the application window will be extended by three business days.
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
• Fully paid medical, dental and vision coverage from your first day
• a health care spending or wellness spending account
• a premium defined benefit pension plan
• three personal days and two float days annually
• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years
• career development opportunities
• a collaborative values-based team culture
• a wellness program
• a hybrid working model
• participation in Communities of Inclusion
Want to make a difference in your career? Consider this opportunity.
As the Lead, Performance, Accountability and Funding Allocation, you will be the primary point of contact for managing Health Service Providers (HSPs) Accountability Agreements and Performance. You will work collaboratively with team members to lead system improvements through planning and collaboration. Your role will drive innovation by initiating performance improvement initiatives and partnering with experts in various health care disciplines.
Please note this position will be regional in nature, focusing on pertinent North East Region needs.
Here is what you will be doing:
• Performance Management: Oversee the performance management of HSPs, and system performance. Lead the negotiation of HSPs Performance Key Performance Indicators (KPIs) and targets, including setting funding and functional Centres service volume targets.
• Subject Matter Expertise: Develop expertise in areas such as Mental Health, Primary Care, Community Support Services, Long-term Care. Provide advice to the Management team and Ministry of Health and Long-Term Care on operational and health system performance and risks.
• Contract Monitoring: Lead the monitoring of HSPs contracts, identifying and apprising management of imminent problems, issues, conflicts, and potential political risks and impacts.
• Stakeholder Collaboration: Work collaboratively within Ontario Health and the ministry to develop and manage critical stakeholder relationships and consultations. Resolve a range of highly sensitive service provider relationship management issues.
• Strategy Development: Collaboratively develop strategies and tactics to increase health services spread and scale for identified initiatives/solutions. Identify opportunities to improve performance across the health care system and engage healthcare leaders in change initiatives.
• Innovation and Quality Improvement: Lead the design and implementation of innovations in health care through collaboration with HSPs to drive performance and quality improvement, resulting in improved equitable patient and client outcomes.
• Funding Management: Manage Funding Allocation and Quality Base Procedures allocation and reallocation. Develop and implement regional Performance Framework and Funding Allocation Framework.
• Committee Leadership: Lead various committees and HSP performance meetings. Participate in and contribute to inter-Ontario Health dialogue on the provincial performance management framework and its application to local health service delivery organizations.
• Risk Management: Support the quarterly risk management cycle, including engaging internal stakeholders across North Region business units to identify risks and develop appropriate risk responses through mitigation and contingency plans.
• Performance Audits: Coordinate with HSPs to support the implementation of auditor general recommendations and respond to inquiries.
• Relationship Management: Maintain strong working relationships with HSPs to support proactive/effective performance, issue management, and completion of SAAs from inception to completion. Develop issues management and escalation processes, project evaluation and monitoring, including the infrastructure to track key indicators.
• Innovative Practices: Identify and implement innovative practices to further improve processes in alignment with the performance management strategy and framework. Participate and contribute to internal planning groups and working groups as appropriate and requested.
Here is what you will need to be successful:
Education and Experience
• Master’s degree, preferred in Business Administration, Health Administration, Science, Healthcare relevant field or equivalent work experience
• 5-7 years of experience within the healthcare community in Ontario in a decision support, analytics & reporting, evaluation, project management, health care operations, health system planning and architecture, or a similar role
Knowledge and Skills
• Advanced knowledge of analytical and interpretation skills that would support quality outcomes
• Knowledge and experience of the Ontario healthcare system/ knowledge of accountability agreements and contract performance management and related issues is considered an asset
• Knowledge of performance management and evaluation techniques in one or more health sectors related to administrative and/or clinical performance
• Ability to translate health system questions into data analyses, and to clearly explain results and limitations of analyses. Ability to simplify complex information. Experience with health system data and reporting.
• Experience with evaluation methodologies an asset.
• Excellent knowledge of community resources (e.g., services and programs), the roles of health care professionals and of direct care/care coordination models used in community health care organization
• Demonstrated leadership skills including the ability to influence others and facilitate meetings
• Demonstrated ability to build and maintain effective, strong relationships with internal and external stakeholders (liaison role)
• Effective team player and strong ability to work in a team environment and independently
• Solid project management experience and skills including knowledge of project management methodologies, tools and templates (PMP certification is an asset)
• Administratively strong and able to converse well with HSPs and other regions as required
• Advanced knowledge of applications and tools used in data management and statistical analysis
• Excellent organizational, time management, interpersonal and communication skills to work with HSPs, management team and liaise with colleagues
• Able to use a variety of software programs in the Microsoft Office Suite (Outlook, Word, Excel, Power Point, Project)
• Financial acumen
Location: North Region, Ontario (currently hybrid; subject to change)
Employment Type: Permanent Full time
Salary Band: Band 6
All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.
Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [email protected] and a member of the team will connect with you within 48 hours.
