GAME ON – OLG needs you
We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2023-24, OLG delivered a record $2.4 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction that builds on successes to date as a world class gaming entertainment leader with a globally admired omni-channel platform.
We are ready to take this game to the next level and need a passionate Sr Technical Product Owner to develop and drive the technical part of the given product backlog. The role develops and drives the technology to enable the delivery of the product strategy of a product line. Through an agile team-based methodology, the role will be accountable for the implementation of business solutions to meet the digital strategies to ensure our gaming offerings, features and products are exceeding the needs of our customers, increase revenue and profitability and drive excellent customer experience. In this capacity, the Technical Product Owner applies deep knowledge of domain expertise, product, and journey as well as an eye on industry trends, user demands, and pain points. The role partners with Product Owners to manage and improve business operations and/or product innovation, enhancements, and new experiences across internal and external stakeholders to ensure timely delivery of release trains. .
YOUR ROLE IN THE GAME
Reporting to the Director Digital Technical Solutions, you will be empowered to:
Set ambitious and clear product vision and communicate the story effectively to key stakeholders and the rest of the team.
Own the end-to-end product strategy from inception and determine business value once solution enters production.
Ensure alignment of product features and stories, i.e. review, give feedback, and prioritize user stories in line with own vision.
Monitor progress of technical delivery within a lab and responsible to review, assesses, and mitigates digital technology risks and issues that may be impacting delivery of initiatives, and escalates as required
Continuously building, improve, and manage backlog with the team, ensuring all items are clearly described, estimated, and prioritized.
Ensure customer-driven design considering user pain points and usability test results, using market and industry knowledge as well as continual research, to deliver a well-positioned product.
Approve each feature and provide valuable feedback to the team.
Drive sprint and release plans together with the Product Owner and Scrum Master and organizational technology teams.
Monitor KPIs, verify against market trends, and suggest pivots to backlog.
Track progress towards OKRs and manage delays.
Exercise strong decision-making mandate from executive group to own product end-to-end.
Work with EIT resources and Technology Leads to understand risks and build modular and reusable solution.
Provide an environment that fosters collaboration, MVP mindset and progression towards change.
Facilitate shortening of development cycles and continuous improvement of delivery pipeline.
Oversee deployment readiness activities and related preparation activities including development of the technical operational readiness plan and acting as a consultant on business operational readiness
Cross Functional Relationships
The role works in close collaboration with Lab teams across the Digital business unit to share product vision and strategies and leverage knowledge and skills across teams.
Partners with EIT resources (including Squads) and external technology Vendors and Service Providers, when identifying risks, developing risk mitigation strategies and building modular and reusable solutions.
Works in close collaboration with Centers of Expertise within the Digital business unit (i.e. Digital Engineering and Operations, Marketing. Agile COE, Customer Experience and Design, Digital Transformation, Planning and Performance) when developing and sharing product vision and strategy and leveraging in-house knowledge and skills for the specific area of discipline.
Works closely with Digital Solution Architects to ensure sound delivery of technical assessments and fexible, scalable systems architecture design that meet business needs
Acts as the bridge between the development and testing teams (internal or external) and the functional product owner on labs that require software development and testing.
WHAT YOU NEED TO PLAY
Work Experience:
Experience in Agile Development and product delivery process; experience with Technical Product Ownership, Product Management or Product Ownership experience preferred
Confidence in managing and prioritizing the technical backlog; writing detailed user stories, refining stories with experts, and having a typical ‘servant leader’ mindset when with the team
+7 (seven) years technology experience in iGaming (digital gaming), e-commerce or high transactional direct to consumer businesses (e.g. financial/banking)
Minimum three (3) years experience driving and delivering product roadmap in agile environment and/or cross functional team
Ability to manage teams of +5 members
Knowledge & Education:
Proven track record in delivering complex technical solutions
Solid knowledge of industry trends, user demands, and pain points to be able to create a high value product vision
Bachelor’s degree or equivalent (minimum 8 years) work experience.
Critical Skills:
Proficient at developing and executing business plans
Strong communication skills with ability to communicate complex messages and trade-offs to tell a compelling story
Sufficient authority to make real-time decisions
Ability to influence a diverse group of SMEs and key stakeholders; strong leadership skills
Strong problem solver with ability to lead the team to push the solution and progress with a creative approach to problem solving combining the ability to focus on details while maintaining the “big picture” view.
Able to ‘let go’ of authority where needed, allowing team to thrive
Abstract technical challenges and can communicate to stakeholder in all areas of the organization.
Strong project management skills in managing programs and projects from concept to execution to performance optimization
Negotiation and Influence: ability to negotiate and influence effectively while being open to perspectives and maintaining strong relationships
Strategic Thinker: strong strategic and critical thinker with ability to delve into unique challenges and find creative solutions
Collaboration & Fun: inclusive and collaborative work style while creating fun and excitement in our work
Integrity and Trust: do what's right and operate with transparency and openness
PERKS OF JOINING OUR TEAM
Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario
Flexible Work Environment: to help balance both work and life
You Matter: family friendly work practices and hybrid work
Freedom to Innovate: supports new and better ways to be successful
Be your Authentic Self: environment that values diversity as a source of strength
Learning Galore: 24-7 access to robust online learning programs
Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario
Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)
Learn about OLG – GAME ON
OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.
The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.
Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by. At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario.
While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG’s net profits are reinvested back into the province, contributing to the quality of life for Ontarians.
To learn more about OLG go to our website at www.olg.ca
We look forward to hearing from you, interested applicants please apply online by August 8, 2025.
OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [email protected] if you require accommodation at any time throughout the hire process.
We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.
#LI-Hybrid
Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact [email protected], 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.
