Employment Navigator - Full-time, Permanent

JOB TITLE: Employment Navigator – Internal/External
STATUS: Full-time, Permanent, (35 hrs./week)
SALARY RANGE: $50,204 – $56,473 per year
REPORTS TO: Manager of Employment Programs
CLOSING DATE: Sunday, September 7, 2025, at 3:00 p.m. EDT

Are you looking for a meaningful opportunity to grow your career while making a positive impact in our community? Join the Sault Community Career Centre (SCCC) as an Employment Navigator!

At SCCC, our mission is to empower job seekers and newcomers through personalized employment and settlement services that foster connection, support employers, and enrich our community. Our inclusive, supportive workplace offers valuable experience, collaboration with a dedicated team, and a healthy work-life balance with generous vacation and paid personal emergency days. Be part of an organization that champions innovation, teamwork, and career growth.

JOB SUMMARY

The Employment Navigator is a dedicated, frontline Francophone resource positioned at the heart of the Navigating to Employment project. The Employment Navigator’s purpose is to actively connect Francophone job seekers in minority settings to the most relevant and effective employment, training, and community supports available, while ensuring that all interactions and resources reflect the linguistic and cultural reality of Ontario’s Francophone communities.

The Employment Navigator functions as a connector and facilitator, ensuring that Francophone clients are aware of, welcomed into, and successfully engaged with the most appropriate employment and training pathways available.

KEY DUTIES AND RESPONSIBILITIES

• Provide personalized, culturally relevant navigation services, including needs identification, orientation to available services, and individualized guidance to support clients in achieving their employment goals.
• Provide an active offer of service in French at every point of client contact, ensuring services are proactively offered in French and not only upon request.
• Proactively identify and engage Francophone job seekers who are not currently connected to traditional employment services, through targeted outreach, participation in community events, and partnerships with Francophone organizations.
• Build and maintain relationships with employers, community groups, and service partners to increase opportunities for Francophone clients, promote inclusive hiring, and strengthen local referral networks.
• Support clients in their employment journey, including job search assistance, career planning, access to skills development or training programs, and facilitation of labour market integration.
• Ensure that all tools, resources, and communications provided to clients are available in French and tailored to reflect the lived reality of Francophone communities in Ontario.
• Use approved systems and tools to record client interactions, track progress toward outcomes, and produce required data reports in accordance with timelines and quality standards.
• Contribute to project performance targets by tracking employment outcomes, documenting outreach activities, and monitoring client satisfaction indicators.
• Coordinate closely with other funded programs (e.g., Employment Ontario, IRCC-funded settlement services, youth employment programs, disability inclusion initiatives) to ensure services are complementary and non-duplicative.
• Participate in professional development, provincial training sessions, and peer learning opportunities, applying new knowledge and practices to improve service delivery.
• Contribute to the development and application of best practices and tools, including participation in the creation and use of a best practices guide and enhanced Client Relationship Management platform.
• Share promising practices and lessons learned with other Navigators and service providers across the network to strengthen collective capacity.
• Support visibility and outreach efforts by distributing approved marketing materials, representing the program at community and employer events, and promoting the official Navigating to Employment brand once launched.
• Engage in project evaluation activities, including surveys, interviews, and the provision of qualitative and quantitative data.

QUALIFICATIONS

EDUCATION / WORK EXPERIENCE
• Post-secondary diploma in a related discipline, or an equivalent combination of education and relevant work experience.

LANGUAGE
• Proficiency in French, both oral and written
• Proficiency in additional languages is considered an asset

KNOWLEDGE/EXPERIENCE
• Skilled in counselling techniques, needs assessments, and supporting individuals with diverse needs and backgrounds.
• Confident in building relationships with a wide range of stakeholders, including employers.
• Strong communication skills: active and reflective listening, persuasive messaging, professional writing, and respectful verbal interactions.
• Experienced in Motivational Interviewing, de-escalation strategies, and trauma-informed, culturally appropriate support.
• Demonstrates adaptability, professionalism, and discretion in handling sensitive and confidential information.
• Organized and efficient, with the ability to manage multiple priorities and contribute positively to a collaborative team environment.
• Committed to fostering a respectful, inclusive, and solutions-focused workplace culture.
• Capable of designing and facilitating workshops and orientation sessions.
• Demonstrates proficiency in Microsoft 365 tools—including Outlook, Teams, SharePoint, and Excel.

OTHER
• Demonstrated passion for providing exceptional client experience
• Satisfactory Criminal Record and Judicial Matters Check
• Applicants must be legally entitled to work in Canada

HOW TO APPLY

Qualified candidates are to submit their resume and cover letter as one PDF document by email no later than Sunday, September 7, 2025, at 3:00 p.m. EDT, with the subject line: EMPLOYMENT NAVIGATOR to:
[email protected]

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

The Sault Community Career Centre is an inclusive employer committed to an application and interview process and work environment that is inclusive and barrier-free. Accommodation is available in accordance with the Ontario Human Rights Code/AODA. Applicants need to make any accommodation requests for the application or interview process known in advance by contacting the Director of Resources at (705) 759-0909 ext. 4261.