Positions Available: 2
Posting Date:
July 7, 2017
Closing Date:
July 30, 2017
Projected Start Date:
Immediately
Salary / Rate of Pay:
$21.55 - $23.21
Days of Work
Mon, Tues, Wed, Thurs, Fri, Sat, Sun
Hours of Work
Part-time
Working 45 hours every 2 weeks
Job Requirements
Post-Secondary education in medical office administration, including medical terminology is a requirement
Experience using databases and scheduling software
Experience and interest in providing customer-focused solutions to achieve quality service
Proficiency in Windows, Microsoft Office, and faxing
Strong customer service/interpersonal skills
Ability to succeed in a fast-paced, continuously changing environment
Strong oral and written communication skills in a computer environment
Current criminal background check will be requested
Ability to speak French is an asset in French Designated areas
A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment
A Vulnerable Sector Search and/or Child Abuse Registry Check may be required
Job Description
Work as part of the Service Delivery team in the intake of new clients, and the planning and maintenance of client visits and service records.
Liaise with funders, clients and the care team in the community regarding services and information and is the first
The Client Service Associate will be responsible for scheduling client visits and distributing the caseloads to service providers for a designated area.
point of contact for all incoming service requests.
Receive and process referrals and updates and responds to phone inquiries from community, customers, clients, doctors, service providers and other agencies.
Coordinate all standardized data input, triaging of calls and information and the ongoing coordination of client service and service provider schedules and updates.
Scheduling activities, data collection and statistical reporting, as required