Mcdougall Energy

Customer Service Representatives Memorial Ave Esso

Job Requirements

• Friendly, enthusiastic and customer service focused
• Takes pride in your work and has a desire to be part of a performance-driven team
• High school diploma
• Previous experience in customer service/retail preferred
• The ability to communicate clearly and effectively with customers and coworkers
• Ability to stand for long periods of time
• Must be able to work a variety of shifts including weekends and holidays

Job Description

We are currently seeking dynamic individuals for the role of CUSTOMER SERVICE REPRESENTATIVE at our Esso Retail Fueling Station and Convenience store located at 740 Memorial Ave, Thunder Bay.

Reporting to the Site Manager, the Customer Service Representative will be responsible for:
Providing prompt, efficient and courteous customer service to all customers.
Maintaining a clean, customer friendly work environment.
Ensure accurate operation of cashier systems
Ensure all paper work submitted is accurate and balanced
Fill all customer propane cylinders as required, report any propane licensing coming due to the Operations Supervisor. Enforce all TSSA regulations.
Complete any general housekeeping requirements, including sweeping, mopping, emptying of garbage, cleaning coffee maker, shelving, displays or any other as required. Maintain a clean and organized workspace.
Monitor public Restrooms twice per shift and clean as required to ensure customer satisfaction.
Perform any yard clean up when required including, shoveling/salting of walkways, washing down pumps, garbage pickup and any other as required.
Clean car wash and ensure soap is stocked. Manage any car wash issues that arise.
Performs other duties as required.