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Phone line set up to report COVID-19 violations

TBDHU, police and city ask residents to report concerns.
Covid-19

THUNDER BAY — Violators of orders aimed at mitigating the spread of COVID-19 now face the risk of being reported through a dedicated phone line.

The Thunder Bay District Health Unit announced Monday that two telephone numbers are available for residents with concerns about businesses or individuals who are putting community health at risk.

Any instances of non-compliance with Ontario's Emergency Order related to COVID-19 may be reported by phoning 807-625-5900 or (toll-free) 1-888-294-6630.

The phone line will be monitored from 8:30 a.m. to 7:00 p.m. Monday to Friday, and from 9:00 a.m. to 5:00 p.m. on weekends.

The TBDHU said the process was established after consultation with the Thunder Bay Police Service, Ontario Provincial Police, and the City of Thunder Bay.

It said having a single point of contact will ease the demand on other community and emergency phone lines.

Residents are asked to report the following situations:

  • non-essential businesses that are not closed
  • activities taking place at closed outdoor facilities including playgrounds, multi-use courts and skate parks
  • residents who gather in large groups
  • individuals who are not following federal government quarantine orders

"Everyone has the responsibility to follow all of the orders tha thave been issued by governments, and to take every precaution possible to slow the spread of COVID-19," said Dr. Janet DeMille, Medical Officer of Health.

"When we receive a complaint through this new process, we will work with our community partners to enforce the restrictions that have been put in place," DeMille added.

Residents should only call 911 if there is an emergencyrelated to life or property.




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