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Sioux Lookout seeks public input on Municipal Services Delivery Review

Sioux Lookout wants public input as they look for ways to improve customer service, enhance operating efficiencies and to ensure value-for-money for taxpayers.
Sioux Lookout
File photo.

NEWS RELEASE
CITY OF SIOUX LOOKOUT
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Sioux Lookout, ON – The Municipality of Sioux Lookout has retained the services of KPMG to undertake a Municipal Services Delivery Review, Budget Review and Operational Review. This process has been ongoing for several months, and now the Municipality is seeking input from the public.

The purpose of these Reviews is to analyze its operations, the intention of which is to find ways to improve customer service, enhance operating efficiencies and to ensure value-for-money for taxpayers. As part of the review, the Municipality is seeking input from residents with respect to their views on the Municipality’s services. This survey is confidential and will be used to identify areas of priority for the community, as well as to provide input that will be considered in the evaluation of potential changes.

“This Review is being funded through the “one-time” funding provided by the Province of Ontario in 2019,” explained Municipal CAO, Michelle Larose, adding, “the results and a series of recommendations will be presented to Council prior to the end of the year.”

At this point in the process, KPMG is reaching out to the community to obtain feedback on the various programs and services offered by the Municipality, including assessing overall satisfaction with both the services it provides, as well as the means by which the services are delivered.

Members of the public are invited and encouraged to complete the survey, which is available online:
https://www.surveymonkey.com/r/Municipality_of_Sioux_Lookout

Hard copies of the survey will also be available at the Municipal Office for people who wish to provide their feedback that way. The survey will be open between Nov. 3 and Nov. 16.

“The input received from the community will also inform Council’s budget deliberations for 2021,” explained Larose.




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