THUNDER BAY – Synergy North customers struggling to pay their electricity bill will have a little more time to come up with the cash.
The publicly owned utility announced a province-wide disconnection ban, scheduled to end on April 30, has been extended three months from Wednesday.
“We hope that extending the period without disconnections will provide peace of mind and temporary relief to those customers who are in need” said executive vice-president Tim Wilson, in a release issued by the power provider.
Synergy North on Monday announced it was closing all locations to walk-in service until further notice.
“We continue to monitor COVID-19 as information evolves. We are committed to working with the province and industry leaders to maintain services for our customers, while protecting our employees and the community. We appreciate the understanding of our customers during this difficult time,” Wilson said.
The company’s call centre remains open and customers who are struggling to pay their bill are encouraged to contact them to discuss bill payment options.
